Privacy Policy

At Gloucester Cleaners, we take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines the types of personal information we collect, how we use it, and the measures we take to keep it secure.

Information Collection

When you request a quote or schedule a cleaning with us, we may collect your full name, phone number, email, and rough post code or location information. Payments are made outside of our website and may include cash payments or bank transfers.

Purpose of Collection

The personal information we collect is used to get in touch with you to arrange a quote or cleaning. We may also retain additional information such as exact address and payment method, as required, while you are a client of our company.

Data Storage and Security

Your personal information is stored via email and a client list management system. We take necessary measures to protect your personal information from unauthorized access, theft, or misuse.

Sharing of Information

Your personal information is not shared with any third party, unless required by law or to prevent harm to others.

Retention of Information

We keep your personal information for as long as it is required. Upon request, you have the right to access, correct, or delete your personal information.

Customer Rights

As a client of Gloucester Cleaners, you have the right to request a copy of the personal information we have collected about you and to have any incorrect information corrected or deleted.

Use of Cookies and Similar Technologies

We use Google Analytics to collect anonymous data to understand how users interact with our website and make improvements based on this data. We do not use any other cookies or tracking technologies.

Changes to the Privacy Policy

This privacy policy may be updated at any time by Gloucester Cleaners.

Contact Information

If you have any questions or concerns regarding our privacy policy, please contact us at info@gloucestercleaners.co.uk.